Aquanta is designed to work with most residential and small commercial storage-style water heaters - the most common type in the US and Canada - but please double-check the Compatibility checklist on the Buy Now page before purchasing.
Yes, each water heater requires its own Aquanta unit. However, you can manage multiple units across different locations using a single user account.
Not yet. We currently only ship to the U.S., Canada, and Bermuda. Additionally, storage-style water heaters vary by region, and some may not be compatible.
Yes! Aquanta works well with most solar hot water systems by ensuring the backup heater only turns on when necessary. Check the Installation section to confirm compatibility with your solar storage tank. Our team has a background in solar water heating, so we love this setup!
Download the free Aquanta app from the Google Play Store or Apple App Store.
You can:
For more details, watch a video overview of the dashboard.
Away keeps the tank from heating, although there is a freeze protection feature that automatically turns the tank on if the reported temperature drops below 50° F.
Boost overrides Aquanta controls and any 3rd party controls (e.g. Alexa) and allows the tank to heat up to its mechanical thermostat setting. Aquanta cannot force a tank to heat more than its mechanical thermostat setting.
The Time-of-Use (TOU) feature helps users on TOU electricity plans by automatically reducing water heating during peak pricing periods, saving money while ensuring hot water availability.
Aquanta has a cloud-based data interface that allows integration with other smart home devices. We are actively working on integrations with leading smart home platforms and will announce them as they become available. At this time, we do not offer an open API.
With the Aquanta skill for Amazon Alexa, you can control your water heater using voice commands and smart home routines.
To set up Alexa with Aquanta:
Example voice commands:
Aquanta also integrates with Alexa routines, allowing you to automate your water heater alongside other smart home devices.
Not at this time, but we may explore local communications and control in the future as our distribution partnerships evolve.
For assistance, contact support@aquanta.io.
No, there are no fees for individual users. However, fleet users (those managing multiple units) may incur charges for access to advanced dashboard, analytics, and data integration features.
If you moved into a home with an existing Aquanta, please send us an email to support@aquanta.io and send us a photo of the device’s pairing code, which is the 6-digit alphanumeric on the label on the top of the Aquanta unit, and we will remove that device from the prior owner’s account so you can pair it with your own user account.
Intermittent connectivity likely indicates a signal strength issue at the water heater location, regardless of proximity to the WiFi router. To address this, try to reorient the Aquanta a few degrees on its axis at the water heater and also try the same with the router. This will reorient their respective radios and perhaps provide a more continuous connection.
Additionally, if you have a lot of WiFi devices in your home, many signals being broadcast can lead to interference, so changing your WiFi to a different channel may help.
This likely means that your Aquanta is offline. Please follow the troubleshooting steps above or contact us at support@aquanta.io for further assistance.
Aquanta shows daily, weekly, and monthly energy usage over time. Tap on the “Usage” button in the Aquanta app to view this information.
Have questions or need assistance? We’re here to help!
Email us at support@aquanta.io or click the button to reach out.